Privacy Policy
Effective Date: 22 July 2025
Last Updated: 5 October 2026
Introduction
ClearPath™ ("ClearPath", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the ClearPath mobile application ("App") and associated services.
Permission-dependent features, including location and advertising tracking, have separate controls. You can contact us with questions about your information or your choices.
Shared care and private wellbeing
Shared child emergency cards and agreed time
Shared child emergency cards contain the child details, medical and care information, and contact details you choose to enter. These records and agreed time-owed entries are stored through Firebase and shared with the accepted co-parent for the active family. A replacement co-parent does not inherit the previous pair's records. Deleting either parent's account removes that pair's shared-care records. Keep any records you need before deleting an account.
Device-local adult wellbeing and Apple Health
Adult wellbeing check-ins remain in protected, account-scoped files on your device and are excluded from cloud backup. Optional Apple Health access is read-only and requires an explicit Connect action and your permission. ClearPath reads HRV SDNN and resting heart rate trends; it does not calculate a diagnostic stress score. Health samples remain in memory and are cleared when you leave or background the wellbeing screen.
Adult wellbeing notes and Health values are not uploaded to Firebase, AI services, analytics, crash reports or Apple Watch, and are not shared with your co-parent. You can review a local report before explicitly choosing to share it through the system share sheet. The chosen recipient or app then receives the report. Export records you need before deleting the app, account or device.
These features are available in ClearPath 1.8.6 when its matching services are enabled. Shared child medical cards are separate from private adult wellbeing records.
Information We Collect
We collect the following categories of personal information when you use ClearPath™:
Personal Information
Full name, email address, phone number, home address (optional), and profile photos to create your account and verify your identity.
Co-Parenting Data
Children's names, birthdates, custody schedules, legal documents, messages between co-parents, and expense records for app functionality.
Device Information
IP address, device model, OS version, crash logs, and usage analytics to improve app performance and user experience.
Location Data
Real-time location only with express permission for custody check-ins and pickups, never shared without consent.
How We Use Your Information
We use the information we collect to:
- ✓Provide, maintain, and improve the App's functionality
- ✓Manage custody scheduling, communication, and co-parent features
- ✓Facilitate secure document storage and sharing
- ✓Filter and flag abusive or inappropriate content using AI
- ✓Deliver AI-generated insights and summaries
- ✓Monitor app performance and troubleshoot issues
- ✓Detect and prevent fraud, abuse, or legal violations
We never sell or rent your personal data.
Service providers, AI and analytics
Google Firebase provides app services such as account access, storage and diagnostics. Content submitted for Brooke responses or message screening is processed through our backend and AI providers, including OpenAI. Provide only information needed for the feature and review AI output before relying on it.
Apple processes subscription payments and supplies transaction and entitlement information so ClearPath can provide paid access. ClearPath does not receive your full payment card details from Apple.
ClearPath uses product-interaction, device and purchase information for app functionality, analytics and its own advertising measurement. Permission-dependent advertising tracking is controlled through Apple’s tracking permission. The website loads optional Google Analytics only after you allow it using Website analytics choices in the footer. You can turn it off there at any time. Browser Do Not Track and Global Privacy Control signals keep it off. Website events exclude email addresses, invitation details and URL query strings. Android signup works regardless of your analytics choice.
If you join the Android waitlist, we store your email address, submission time and signup source in a private Google spreadsheet to manage launch updates. You can ask us to remove your entry. If you contact support, we use the information you send to handle that request. Do not include private messages, children’s details or legal documents unless needed to resolve a support issue.
Security & Data Protection
We implement industry-standard security practices to protect your data:
Encryption in transit and at rest
Connections to our services use transport encryption, and Firebase encrypts stored data. Messages are processed on servers for delivery and AI screening, so this is not end-to-end encrypted messaging.
Secure Storage
App data is stored using Google Firebase with access controls. Backup schedules and recovery settings require ongoing operational checks; they are not a guarantee against loss.
Role-Based Access
Strict access controls ensure only authorized personnel can access your data, with comprehensive logging.
Regular Updates
Continuous security monitoring, regular patches, and updates to protect against emerging threats.
Your Rights & Control
You have the right to access, correct, delete, and restrict processing of your personal data. You can exercise these rights by contacting us at privacy@clearpath.family.
You can also request deletion of your account and associated data at any time via the app or by contacting support@clearpath.family.
Questions About Your Privacy?
We're here to help. Contact our privacy team for any questions, concerns, or data requests.
For general support: support@clearpath.family